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  • Qualicare

    My appreciation for all that you did will never be forgotten by my family.

    “I wanted to express my sincere gratitude to the whole Qualicare team on behalf of my family for your incredible support and guidance throughout my Mom's illness. Beth was truly a guiding light for all of us, helping us through critical times, providing important information about ALS and helping us make the right decisions for my Mom's care. Dealing as a family with an illness such as ALS is an overwhelming and frightening experience, Beth you played such a supportive role for my Mom, always there as a kind and thoughtful ear for her providing comfort and guidance. I also want to express my gratitude to the 9 caregivers that we employed in order to look after my Mom, I don't know what we would of done without your help to employ, manage and schedule the girls 24 hours a day 7 days a week, it really would have been an impossible task for us without your help. You were there if one of the girls was sick or had to miss a shift, sorting everything out and ensuring that my Mom's care was seamless and smooth. You really became part of our family and my appreciation for all that you did will never be forgotten by my family. Navigating the various health care institutions can be a daunting and overwhelming task, having Beth and the Qualicare team in our corner offered a great deal of comfort and security as they have the knowledge and expertise in dealing with health care professionals. I would highly recommend Qualicare to anyone or any family who is dealing with a serious health related issue to manage their care and to aggressively advocate on their behalf. All the best to you both and the whole Qualicare team.”

    Thornhill, ON

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  • Qualicare

    Qualicare’s staff and management are extremely compassionate, experienced and reliable.

    “ALS is a rapidly progressive fatal neuromuscular disease resulting in paralysis and death. Our clients lose the ability to walk, talk, eat and breathe without assistance. ALS patients need support with all aspects of personal care, often extending beyond what can be provided by the healthcare system. Several of our clients have supplemented their home care with Qualicare services and have stated they found them to be a tremendous support not only for the client, but indeed the whole family. Qualicare offers a wide range of services that address many of the needs of people living with ALS and our clients state Qualicare’s staff and management are extremely compassionate, experienced and reliable.”

    Markham, ON

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  • Qualicare

    knew my parents were in great hands!

    “My family and I cannot say thank you enough to Qualicare Vaughan! During an emotional and stressful time, Beth, Sheldon, Kim and the rest of the team stepped up to the challenge of overseeing care and support for both my parents in the last 6 months of their lives. I knew my parents were in great hands with the highly trained and professional PSWs and I was constantly informed of changes or developments in their care programs. The Qualicare team was very responsive and tailored programs to fit the changing needs of my family. Knowing that my parents were as comfortable as could be was very reassuring. On behalf of my family, I extend my deepest appreciation for the kindness, care and professionalism that the Qualicare Vaughan team showed my parents.”

    Richmond Hill, ON

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  • Qualicare

    We will be forever grateful for all that they did for our sweet mom.

    “We were referred to Qualicare by our parent's physician as the recommended home-care agency for our mom who was in palliative care.This was a very difficult time in our lives, filled with emotion and uncertainty but once we made the call to Qualicare they were with us every step of the way - from getting our mom discharged from the hospital, to getting the house set up with the appropriate support and equipment, to assisting with medications, to house-calls with the doctors and nurses, and throughout the amazing final weeks we had at home with our mom until her final days. I don't know what we would have done without the assistance of Beth Crystal and her team of loving and caring nurses and PSWs. These women cared for our mom as if she were their own mom. As a family, we were her primary caregivers and very involved in her care, but we always felt confident and comfortable when she was being cared for by the Qualicare team. More importantly our mom felt comfortable, safe and in good hands. Our mom was the most important person to us, we wanted to maintain the same level of healthcare she received in the hospital, but at home surrounded by love, kindness and support. Beth and her team understood that, and met our very high expectations. I will recommend Qualicare to anyone looking to for home care for their loved one. We will be forever grateful for all that they did for our sweet mom.”

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  • Qualicare

    We felt the service providers were an extension of our family and I trusted them completely.

    “Palliative care of a loved one in the home can be a very difficult experience. My family recently lived this. At first we worked with Qualicare as a supplement to the government support we received for nursing and personal support. We found that the care and service we received was far superior and although it meant extra cost to our family, we decided to use only Qualicare. The team was so flexible in adapting to our weekly, sometimes daily changing needs. The team were not only advocates for the best care but also provided support to us as a family to get through the tough days. In a very short period of time, we felt the service providers were an extension of our family and I trusted them completely. Thank you to the whole team!”

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  • Qualicare

    She never left her side and was there to help with what ever my Mom needed.

    “On behalf of the Del Col Family I wish to thank Qualicare for their amazing professionalism and care in looking after my Mom. The [caregiver] that was sent to care for my Mom looked after her as if she was her own Mom. The compensation and attention that she received while in her care is still remembered by my Mom. She never left her side and was there to help with what ever my Mom needed. She also listened to her and talked to her and made her feel comfortable with her. My Mom warmed up to her right away and still talks about her. As this was my first time using an outside service to look after my Mom I was a little bit hesitant in doing so... but now I would have no problems in calling Qualicare at any time to come back to attend to my Mom as I know that she would be very well looked after. Thank you Qualicare.”

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  • Qualicare

    Her care provided peace of mind during a difficult time.

    “Qualicare was very helpful in locating a caregiver to look after our father who suffers from Alzheimers. During the short time the caregiver worked with our family she made very certain that our father was well taken care of. She was conscientious and warm in all her dealings with him and our family. Her care provided peace of mind during a difficult time.”

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  • Qualicare

    I had such a wonderful experience with Qualicare.

    “I had such a wonderful experience with Qualicare. My parents had just moved to Toronto to move into a retirement home when my mother ended up in the hospital with pneumonia. I needed to have care in place for when she got out of the hospital and moved into the home. When I spoke to Beth about my mother’s condition and my concerns, she made me feel very comfortable about what would happen. She reassured me that she would find the best care to suit my mother’s needs. After I spoke to Beth, I felt much better about my mother moving into the retirement home in her frail condition. We had a wonderful PSW with my mom for the first two days after she was discharged from the hospital. She went right in and took care of my mom as if she had known her for years. She knew exactly how to help my mother with her needs. The next two days, we had another caregiver who was amazing as well. She also arrived and made my mom (and my dad) feel at ease. She spent time doing exercises with my mom, talking to her and helping her eat. I felt completely comfortable with the care she was receiving. It felt like she was part of the family. Throughout this ordeal, Qualicare kept in contact with me and updated me with reports from the caregivers. This made me and my family so relieved to know that my mother was receiving the care she needed. I really truly believe that my mother improved so much in those first four days after being discharged from the hospital because of the care received from Qualicare. I would definitely use their services again and would recommend them to anyone in need of care for a family member. I am forever grateful.”

    Thornhill, ON

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  • Qualicare

    I greatly appreciate this most successful of approaches.

    “Four years ago, Lynda suffered two brain aneurysms, had progressed extremely well, but was bored, had hit a plateau, was frustrated and felt isolated. Fortunately, I contacted you for help. You assessed the situation and coordinated an excellent team of occupational, physical and speech therapists with a back up trained personal support worker. This strategy has provided continuity of care with communication between the separate disciplines covering all necessary motivation and action. Lynda now feels she is spending her time in a productive manner, delighted in working with all the professionals, in particular with the 'speech language pathologist', feels far more motivated, becoming considerably more involved with the home and the world around her. She is also smiling again. Your approach of having goal setting sessions with Lynda, realizing for this to work she must have considerable input into her own therapy, which is especially feasible now her ability to express herself has been improved. I greatly appreciate this most successful of approaches. I especially appreciate your total involvement in her ongoing care and the concern that you both give. Lynda and I thank you, being delighted with her accelerated progress towards recovery and have become as a result of your efforts, excited about the future.”

    Thornhill, ON

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  • Qualicare

    Qualicare's Angels lovingly looked after my mother.

    “Change of life medically? Mother in hospital seeking a solution? I found Qualicare's Angels! I just went through this (not being well myself). My mother was in crisis at the hospital and I had no place to turn. That is when I found Qualicare Vaughan. I was picked up by Beth (the co-owner of Qualicare Vaughan) and taken to the hospital. Beth assessed my mother and we worked out a schedule and Qualicare's Angels lovingly looked after my mother. They put in place a very good team 24/7 and by phone I got very good updates and support everyday. If this happens again Qualicare is my service of choice. You did good! Way to go Qualicare!”

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  • Qualicare

    There's no better healthcare partner than Qualicare and we have the experience to prove it.

    “There's no better healthcare partner than Qualicare and we have the experience to prove it. Death was a new stage in our family's life. Our first experience with our Dad's passing was full of medical mismanagement, confusion and terrible regret and sadness. We were determined our Mom's passing would be completely the opposite and thanks to Qualicare it was. Qualicare offers a rare balance of extensive medical practice understanding and human compassion that clearly comes from having lived through their own individual experiences similar to those of their clients. Their medical knowledge and experience resulted in our quick understanding of practical, suitable options for mom with the resources at the ready once we made our choice. However living with our choice and seeing it through was where Qualicare's experience and compassionate caring support was immeasurable. When our clarity of direction became foggy and our courage, energy and hope wavered, they were there often before we knew we needed it. Mom's passing was a peaceful, beautiful and loving experience. An experience that, we believe, simply was not possible without Qualicare.”

    Woodbridge, ON

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  • Qualicare

    When we could not be with our father, I knew he was in the best of hands with these ladies.

    “Thank you for making my father's last three weeks as pleasant as possible while he was in the hospital. You assigned two of the most wonderful PSWs to us, both named Grace. They assisted the nurses in changing him, they washed and shaved my dad daily, fed him, and talked to him when he was awake. Matter of fact, one of the Grace's who is a trained physiotherapist massaged dad's legs and exercised him when he was awake. I was so deeply honoured that Grace actually attended my father's funeral. In three short weeks the whole family grew to love and appreciate these ladies. When we could not be with our father, I knew he was in the best of hands with these ladies, and would like to thank Sheldon and Beth of Qualicare Vaughan for the quality of the care my father received through these two wonderful ladies.”

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  • Qualicare

    Your experience as an Occupational Therapist and the services that Qualicare offer are exceptional.

    “Beth, thank you sincerely for coming today and for the very informative talk to our Community. Your experience as an Occupational Therapist and the services that Qualicare offer are exceptional. We appreciate the time that you spent with us today, and there is hope in our Community that those who attended will share this information with others with a view to enlightening and helping those in need who did not attend. Also the goodies that you brought were delicious; you are a special lady and I dearly hope that our paths will cross once again in the future. Again our thanks for being with us.”

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  • Qualicare

    I would recommend Qualicare to anyone who has a loved one and needs extra care.

    “Sheldon and Beth from Qualicare provided exceptional care for my mother, from making sure she had all the appropriate equipment when she arrived from the hospital and for months to come with bringing in quality caregivers to take good care of her. I would recommend Qualicare, especially Beth and Sheldon to anyone who has a loved one and needs extra care to help both in convalescing and to help the other members of the family as well.”

    Markham, ON

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  • Qualicare

    Qualicare's response was unbelievably quick.

    “We found ourselves urgently needing night-time care for my mother-in-law whose condition was deteriorating rapidly. Qualicare's response was unbelievably quick. The same day I called they were there to assess the situation, and that evening we had the care in place. We found the people they provided to be kind, effective and reliable. We would not hesitate to recommend their services.”

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  • Qualicare

    The Qualicare team were incredibly valuable in helping us through a challenging time.

    “When we wanted to bring my sister home from the hospital for end-of-life care, Qualicare came highly recommended. Erin, our main contact, stepped in and efficiently managed the situation for us. She helped us to get organized with supplies for home, and liaised with CCAC, looking after equipment and staff schedules. She was extremely responsive when I had questions and was able to adapt quickly to changing situations. The RPN’s and PSW’s were highly trained, compassionate and a pleasure to have in our home. Erin and the Qualicare team were incredibly valuable in helping us through a challenging time. I would highly recommend them to anyone requiring such a service. Sincerely,”

    Whitby, ON, ON

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