Home care agency in Vaughan

Beth & Sheldon Crystal

Our relationship with Qualicare was created out of a family crisis. Beth’s mom Sara, a vibrant, intelligent and selfless woman was diagnosed with ALS. Also known as Lou Gehrig’s disease, ALS is a progressive neuromuscular disease that renders one paralyzed over time. Sara’s one and only wish was to remain in her home.

The family was determined to do whatever was necessary to comply with this wish. With her background in Occupational Therapy, Beth was ready with adaptive equipment to address physical limitations and to create a safe and accessible environment in Sara’s home.


At a certain point Beth and her siblings realized that for Sara to remain in her home, she would require more care. After much research we met with Qualicare and were immediately impressed by the extent of their knowledge and the depth of their interest and compassion. Through Qualicare we were able to provide Sara 24 hour support, medical attention and comfort, allowing Beth and her siblings to spend their time with Sara as her children rather than her caregivers. Sara remained at home surrounded by the love of her family.

When Qualicare announced plans of their expansion, without a moment’s hesitation, Beth and I knew that we were to be a part of this and had found our calling. With Beth’s extensive rehabilitation experience, my business acumen, the outstanding Qualicare principles backing us up and Sara’s exceptional wisdom and strength propelling us forward, we are proud to provide care to our clients.

Thornhill Liberal wrote an article about our storyClick here to read.


Qualicare serving Markham, Richmond Hill and Vaughan is dedicated in memory of our mother and teacher, Sara Sheffield. May her wisdom, strength and compassion be passed on, through us, to all the people we are to encounter in this journey.

Qualicare is a homecare provider specializing in helping people and their families overcome the complexities of aging and serious illness.

The complexities of long-term illness and continual care, as well as the social, economic, and psychological effect they have on us are often stressful and daunting. There’s a lot to manage, and it comes at a difficult time. It’s important for us to stay connected with our loved ones and not get lost asking ourselves how to manage it all.

Qualicare was founded on that premise: you and your loved ones come first. It’s our mission to remove the stress that difficult situations like aging and illness bring, and help you and your family enjoy a better quality of life.

Qualicare in VaughanRichmond Hill, and Markham provides the answers you’re seeking. We offer both medical and non-medical services for your loved ones, whether they’re in a home, retirement community, or hospital. Our skilled nurses build relationships with our clients, so you can rest assured that you’ll be working with someone who understands your situation and what it requires.

We’re always here for support and questions, so please give us a call to learn more about how we can help with your situation. Call us, we can help!

What makes Qualicare different?

  • Certified and Professional: Nurse managed care, serving medical and non-medical needs.
  • Local and Relevant: We are a local company and understand the local health care model.
  • Confidence: All personal support workers (PSW) are certified employees of Qualicare.
  • Patience: We will truly learn and understand the immediate and long term care that is needed.
  • Coordination: As your partner, we will coordinate tasks, appointments, logistics, travel, as well as any other needs along with your personal care needs.
  • Flexibility: Customized care solutions offering full-time live in, hourly, day/night, or weekend/weekday care options.
  • Reduced Stress: Holistic, all-in-one approach to care to manage all aspects of care management.
  • We’re With You: Receive care at home, hospital, or retirement home; wherever needed.
  • Compassion and Love: Your comfort is our focus. Your needs may change, and we adjust with you.

Qualicare Vaughan Homecare Manifesto


What Qualicare Family Homecare – Vaughan believes is necessary to provide the best homecare possible serving Vaughan, Richmond Hill and Markham.

Our history

Before Qualicare became a trusted name across North America, and before we opened our first home care agency, our story started somewhere even more important: with family.

Over twenty years ago, Wayne and Andrea Nathanson were caring for Wayne’s father Nardy as he battled Amyotrophic Lateral Sclerosis (ALS). It was during this difficult time they realized the breadth and depth of dedication, the resources and support required to provide the care Nardy needed. His care involved coordinating the efforts of over 40 care and health practitioners from doctors and nurses to pharmacists and physiotherapists.

Fortunately, Andrea’s nurse training, home care expertise and resourcefulness enabled Nardy to get the best care possible. It made the couple realize how they could help other families in similar situations. That’s when they decided to start Qualicare.

Today, Qualicare helps families take care of loved ones all over North America. Their dedicated team of professional caregivers works tirelessly to deliver a standard of home care and quality of life unavailable anywhere else. It’s a wide-ranging, comprehensive service with a simple goal: your peace of mind.

Our history
Our core values

Our core values

Two decades after opening our first home care agency, Qualicare remains committed to our core principles. Today, our approach to delivering care is guided by a set of eight Core Values:

  • Client Focused
  • Be the Difference
  • Better Together
  • Deliver Quality with Every Action
  • Transparent, Honest & Respectful
  • Listen, Learn & Grow
  • Beyond the Usual
  • Find the Joy

Our values push us to lead the industry in quality and commitment. To truly be able to improve the quality of life for our clients and their families, we believe in these core values. From being the difference during a stressful situation, to helping find the joy in little moments, we are more than standard home care.


Talk To a Care Expert

Send us a message or call us at (289) 588-1858