I live outside of the GTA but my parents live in Toronto, can I arrange
care without being there?

Absolutely! Thats exactly why you would call us. Qualicare has offices
around the GTA and also across Ontario and Canada. We can help you arrange
care wherever your parents live and well keep you fully engaged
in the decision and planning process plus we’ll keep you informed
on a regular basis about care and progress.

If we use Qualicare private homecare services will this affect our eligibility
for government funded CCAC homecare services?

Not at all! In fact, our Nurse Case Managers can help you access government
services from different appropriate agencies so that you maximize your
eligible resources. In the best scenario, youll receive your eligible
amount of CCAC care and then we will supplement the services where required.
This gives you the comfort and confidence that you are receiving adequate
care while minimizing your costs.
Find your Local CCAC

Does my private health insurance cover Qualicare services?

Every insurance plan has unique features and benefits. Many employer-provided
Extended Health Benefit Plans include coverage for private nursing, homemaker
or personal support services. Ask your benefits administrator or insurance
company about your entitlements.

In most cases you will hire us and then submit your receipts for reimbursement
from your insurer, just like you do with prescriptions. In special cases,
we can be authorized to deal directly with the insurance company. We ensure
that all documents and invoices meet your insurance companys requirements
to minimize red tape and time.

Can Qualicare help with homecare after an automobile injury?

We are very familiar with Ontario (SABS) Statutory Accident Benefits Schedule
and we are a registered service provider with (HCAI) Health Claims for
Auto Insurance. Every accident insurance claim is unique. We coordinate
services with all parties including you, your lawyer, case manager (OT)
and the insurance company.

Our goal to provide the best quality of eligible care within the limits
or your policy or claim while meeting all of the insurers documentation
and reporting requirements.

What is the difference between Live in homecare and Hourly Care?

Live in care is a great solution for a senior or senior couple requiring
regular assistance with homemaking, mobility assistance, safety monitoring
and companionship. Live in caregivers must be provided their own sleeping
quarters and washroom and typically eat their meals from the household

Live in caregivers are usually not the appropriate solution for people
with serious medical issues that require constant or regular care over
a 24 hour period and throughout the night.

Hourly caregivers attend on a regular schedule (day or night) and have
a schedule of duties to perform. Hourly caregivers will perform a variety
of duties according to a care plan that could include delegated tasks
regarding medications, assistance with personal hygiene, household chores
or homemaking, meal preparation and even assistance with transportation.

A Qualicare Case Management Nurse can help you decide what type of assistance
is most appropriate for your needs. This assessment is alway free of charge.

Why should I involve Qualicare in the exploration and assessment of nursing
homes, retirement communities and other long term care facilities?

Remaining within the comfort of your own home with professional in-home
assistance is often the best scenario. However, sometimes circumstances
are such that alternative living or care arrangements prove to be the
way to go. A Qualicare Case Management Nurse can help you evaluate your
options to make sure that important considerations are known before decisions are made.

Can Qualicare deliver services in a hospital?

We care for our clients wherever they are including hospitals, home, or
retirement communities. We have wonderful relationships with hospitals
and retirement homes. Hospital staff are always open an honest about the
limitations of their service. They appreciate the fact that you have arranged
professional care for services that reach beyond the scope of their resources.

If your loved one is hospitalized, ask the hospital staff for a Qualicare
brochure or for their opinion about in hospital care.
Hint: Mention “Qualicare” by name and you’ll get a positive reaction.

What types of caregivers are available for our home?

Qualicares provides qualified professional staff with the appropriate
qualifications and certification. We also match previous experience and
skills for each case assignment.

Qualicares professional services are provided by certified Personal
Support Workers (PSWs), Registered Nurses (RNs), Registered Practical
Nurses (RPNs), Physiotherapists (PTs), Occupational Therapists (OTs) and
Social Workers.

We also take the extra time to match personalities that fit. Our goal is
to provide a care team that you like and trust and to try to keep the
same care team in place throughout the duration of your requirement.

What makes Qualicare unique?

Qualicare is called a Family homecare Service because we consider and balance the needs of the entire family.
When we provide care to specific people or patients, we also have the
other family members and family caregivers in mind.

customized care plans also consider cooperation and directions from the entire medical team
including family doctors, medical specialists, hospital discharge nurses
and CCAC services.

Most important is our “Nurse Managed Care“. Every case is managed by an RN or RPN called a Personal Care Manager
(PCM). Your Qualicare Personal Care Manager is available to you, when
and wherever you need 24 hours a day, 7 days a week.

We have a family member in need of Palliative care, how can Qualicare help?

Qualicare Toronto offers palliative care at home. Our experienced and compassionate
nurses and caregivers are experts at helping families through this difficult
transition. We form a supportive team, led by a palliative doctor. Together,
we care for the patient and their family in a comfortable, familiar environment.
We can help arrange beds, equipment, care, transportation and in home nursing.

Can Qualicare help with homecare after an auto injury?

Auto insurance claims can be very complicated. Always seek advice from
a lawyer following any auto injury. You may be eligible for benefits even
if you are not the vehicle owner or policy holder.

We are very experienced with Ontario (SABS) Statutory Accident Benefits
Schedule. Qualicare Toronto is a registered service provider with (HCAI)
Health Claims for Auto Insurance. Ontario auto insurance policies may
cover homemaker services, attendant care, appointment transportation,
therapies or equipment. We will coordinate all services with your insurance
company and lawyer while also satisfying their documentation and reporting
requirements. Our goal is to help you maximize your benefits under your
policy or claim.

As usual, we also add the Qualicare personal care and compassion because
we know that you are not just a claim number.