360° Case Management
360 Case Management is Qualicare Southwest Indiana’s premium service. It provides complete, coordinated case managed care, and a dedicated Personal Care Manager (PCM) to provide the ultimate level of care for the patient and family. This is holistic healthcare taken to its highest level. It is a very effective way of providing individualized, comprehensive and proactive home care.
When illness strikes or aging becomes challenging, families are faced with an overwhelming new reality. There are physical and emotional issues to deal with. New medical routines and ongoing doctors’ visits to arrange and coordinate. Supplies and equipment may be required, or modifications to the home may be necessary. There are many practical decisions that must be made. Trying to cope with all the complications that illness brings while keeping all your responsibilities in order can be stressful.
Nurse Case Managers are assigned to clients who want private, case-managed care. Qualicare’s Personal Care Managers (PCMs) are capable of providing families with a holistic picture – a 360 degree perspective. They coordinate all aspects of a patient’s care and help families support each other. The knowledge, guidance and support they provide greatly reduces the burden on family members and allows them to stay involved in a more meaningful and caring way.
360 Case Management provides:
- 24/7 around-the-clock, on-call support
- Personalized care planning using a proactive model
- Consultations and care support from your Personal Care Manager
- Creation and maintenance of a Healthcare Profile
- On-site visits by your Personal Care Manager, as needed
- Accompaniment to doctor appointments and hospital visits
- Placement and supervision of home caregivers
- Regular updates to family members
- Family guidance and counseling
- Advocacy on behalf of the patient
About The Personal Care Manager (PCM)
The Personal Care Manager (PCM) is involved with the patient and their family to coordinate all facets of their care. We can help you investigate options, overcome obstacles and coordinate home care activities. The PCM considers all factors to understand the entire picture, and then sets realistic and appropriate goals. Our care is focused on each patient’s unique circumstances. We help save time and energy by handling any issues that arise.
How do I seek treatment for a non-healing wound?
At Qualicare, our Care Team will look at the underlying source of the non-healing wound to determine the best care and treatment. In certain cases, accumulated dead tissue may need to be removed to improve blood flow. In other cases, nutrient deficiencies may need to be determined. Many times, the underlying ailment, disease or deficiency needs to be managed with proper home care.
At Qualicare, your dedicated Care Team is carefully selected, trained and monitored by the Care Manager who have experience in Wound Care. If you want a Care Team continuously involved in the wound care and management of your loved one, then get in touch with us today.
What guidelines define a chronic, non-healing wound?
A non-healing or chronic wound is defined as a wound that doesn’t improve after four weeks or does not heal in eight weeks. Chronic wounds are locked in the inflammatory state of wound healing. There are multiple explanations for their appearance and different possible diagnostic and therapeutic targets. Some examples of non-healing wounds include:
- Diabetic foot ulcers,
- Venous-related ulcerations,
- Pressure ulcers,
- Non-healing surgical wounds, and
- Wounds related to metabolic disease.
What are the causes of chronic wounds?
While a non-healing wound isn’t a disease, it is often a symptom of a disease, deficiency, infection or ailment. Several diseases and ailments can lead to chronic wounds. Some leading causes are:
- Old age
- Pressure in the body (such as pressure ulcers and bedsores)
- Antibiotic resistant bacteria
- Inadequate nutrition
- Chronic diseases such as diabetes
- Vascular inefficiencies