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Personal Care Management

Personal Care Management

360 Care Management is a specialty service that Qualicare Burlington is proud to offer. This service provides the client with a dedicated Personal Care Manager (PCM) who would coordinate and manage the clients care completely to ensure each element of the client’s care is accounted for. The 360 Care Management service is an extremely effective way of providing comprehensive, individualized home health care.

Often, when family members are affected by illness or aging it can be a very overwhelming adjustment both physically and emotionally. We understand that trying to maintain all of your previous commitments and responsibilities can be stressful while trying to coordinate new activities such as new medical routines and more frequent doctors’ isits. Our Personal Care Manager (PCM) is there to help you every step of the way in any aspect of the clients care that you may need.

Qualicare’s Personal Care Managers (PCMs) provide families with the knowledge, guidance and support required in order to remain involved in the family members life in a more meaningful and caring way. The PCM will assist the family to coordinate all aspects of the client’s healthcare.

360 Care Management provides:

  • 24/7 on-call support
  • Personalized healthcare plan as per the client’s needs
  • Consultations and ongoing healthcare support from your Personal Care Manager
  • Creation and maintenance of a Healthcare Profile
  • Visits by your Personal Care Manager as needed
  • Accompaniment to doctor’s appointments and hospital visits
  • Placement and supervision of home caregivers
  • Regular detailed updates to family members
  • Advocacy on behalf of the client
  • Family guidance

About the Personal Care Manager (PCM)

The Personal Care Manager’s (PCMs) objective is to be involved with the client and their family to coordinate all aspects of their healthcare. Our PCMs collaborate with the client’s entire healthcare team in order to utilize all available resources, and ultimately enhance the quality of life of the client. Personal Care Managers (PCM) can help the family to investigate different options and overcome pressing obstacles. They will carefully assess all factors of the client’s health, and set attainable goals for the future.
  • How do I seek treatment for a non-healing wound?

    At Qualicare, our Care Team will look at the underlying source of the non-healing wound to determine the best care and treatment. In certain cases, accumulated dead tissue may need to be removed to improve blood flow. In other cases, nutrient deficiencies may need to be determined. Many times, the underlying ailment, disease or deficiency needs to be managed with proper home care.

    At Qualicare, your dedicated Care Team is carefully selected, trained and monitored by the Care Manager who have experience in Wound Care. If you want a Care Team continuously involved in the wound care and management of your loved one, then get in touch with us today.

  • What guidelines define a chronic, non-healing wound?

    A non-healing or chronic wound is defined as a wound that doesn’t improve after four weeks or does not heal in eight weeks. Chronic wounds are locked in the inflammatory state of wound healing. There are multiple explanations for their appearance and different possible diagnostic and therapeutic targets. Some examples of non-healing wounds include:

    • Diabetic foot ulcers,
    • Venous-related ulcerations,
    • Pressure ulcers,
    • Non-healing surgical wounds, and
    • Wounds related to metabolic disease.
  • What are the causes of chronic wounds?

    While a non-healing wound isn’t a disease, it is often a symptom of a disease, deficiency, infection or ailment. Several diseases and ailments can lead to chronic wounds. Some leading causes are:

    • Old age
    • Obesity
    • Frailness
    • Pressure in the body (such as pressure ulcers and bedsores)
    • Antibiotic resistant bacteria
    • Inadequate nutrition
    • Chronic diseases such as diabetes
    • Vascular inefficiencies
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    "Excellent service!"

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    "Qualicare Burlington was my saviour."

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    "They certainly made us and our mom feel at ease"

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    "They worked with me and helped me in the way I needed"

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    "The caregivers were reliable, something hard to find these days."

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    "Best decision we made."

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    "The friendly, personal care provided by the caregivers have been beyond what we had hoped for."

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    "Thank You!"

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    "Our mother blossomed tremendously both emotionally and physically."

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