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Family Support

Family Support

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Our R.N. case manager arranged follow-up meetings with the necessary specialists and organized the PSW's for homecare, as required. Her nurse remained on-call through all her difficult nights, making sure she was available, anytime she was needed.

At the patient's request, our nurse manager continued to accompany the patient to his appointments, where she filled a role as advocate and interpreter. Our nurse case manager was able to instill normalcy and direction in a family that would have been otherwise fragmented during this uncertain and difficult time.

  • Comfort from the Start

    For many years, my sister had been the primary caregiver for our mother who needed considerable care for her diabetes, heart condition and mobility issues. Tragically, my wonderful sister also became ill with cancer and I became responsible for the care of both of them. This was very stressful ...
  • Expert Care Coordination

    Overcoming Obstacles When Sam, 78, suffered a debilitating stroke, his wife and two adult children were left devastated and confused. They felt unprepared and ill-equipped to deal with their medical crisis. At the hospital, the family felt frustrated and powerless as they attempted to get the ...
  • Five Star Experience

    As the family friend, I hold power of attorney for personal care of an elderly couple in their late 80’s, as their daughter lives out of the country. Previously in two different seniors’ residences, they now reside in their own apartment. Both suffer from mild dementia and cannot live independently. ...